Incident Response
6MM maintains a structured incident response framework to ensure system stability, partner confidence, and rapid recovery in the event of security or operational incidents.
As a professional trading infrastructure, 6MM prioritizes containment, transparency, and continuous improvement when handling incidents.
What Is a Security Incident?
An incident may include, but is not limited to:
- Unauthorized system access
- Abnormal trading behavior or system anomalies
- Infrastructure outages or service degradation
- Data integrity or configuration issues
- API or integration-related security events
Incidents are evaluated based on impact, scope, and urgency.
Incident Detection
6MM employs multiple detection mechanisms:
- Real-time system monitoring and alerts
- Automated anomaly detection
- Access and activity logging
- Partner and internal reporting channels
Early detection is critical to limiting impact.
Response Workflow
When an incident is identified, the following steps are taken:
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Identification
Confirm the nature and severity of the incident
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Containment
Isolate affected systems or components
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Mitigation
Apply temporary or permanent fixes
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Recovery
Restore normal system operations
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Review
Conduct post-incident analysis and improvements
Communication & Coordination
- Internal teams coordinate through predefined escalation paths
- Affected partners may be notified when relevant
- Communication prioritizes accuracy and timeliness
End-user communication is handled by partners within their own platforms.
Post-Incident Review
After resolution:
- Root cause analysis is conducted
- Security policies and controls are reviewed
- Preventive measures are implemented
- Documentation is updated
Lessons learned are incorporated into future security planning.
Partner Responsibilities During Incidents
Partners are expected to:
- Report suspected incidents promptly
- Cooperate during investigation and resolution
- Maintain their own user-facing incident procedures
Clear coordination reduces recovery time and systemic risk.