Quick Start | 6MM Docs

Prepare your workspace

Open the console with the account provided for your tenant. Complete the sign-in and security setup requested by the login screen. If you cannot access a menu, ask your tenant administrator to check the role.

Set up the team. In Agent Management, create the required roles and agent accounts. Check who may view conversations, edit content and manage settings.
Prepare business knowledge. In Content Management, create categories and articles for account access, deposit and withdrawal procedures, trading rules, fees and support escalation. Review and publish the material users should see.
Configure automation. Enable the required intelligent services in System Settings. In Bot Configuration, review FAQ, vector matching, AI replies and identity responses.
Prepare languages. Choose the main and default languages, translate the help content and review terminology, numbers and links.
Connect your website. Add the site to Website Integration and copy the tenant’s generated embed code. Use your own App Key.
Test before launch. Use Bot Configuration’s flow test and then the real visitor entry. Check known questions, follow-ups, another language, human support and ticket submission.

Launch acceptance

Test	Expected result
A documented trading rule	The reply preserves conditions, numbers and exceptions
An unknown account-specific issue	No invented balance or transaction result; the user gets an appropriate next step
A foreign-language question	A suitable reply or agent translation in the enabled language
Human support unavailable	The configured alternative, such as a ticket, is available
Restricted agent account	Only permitted menus and records are accessible
Service usage	The relevant call appears in Usage and Billing

Connect MCP after the basic workflow works. Start with a read-only query, then a test draft, before using writes on business content.